DZR shoes are warrantied to be free from defective materials or faulty manufacturing for three months from date of purchase. Evaluations can take 1 to 3 weeks. In order for us to properly process your case, we kindly ask that you complete your request through our online return portal.
Once the transaction is approved by DZR, you will receive an e-mail with instructions on sending the item(s) to us. Upon receipt of your return, please allow up to 7 business days to complete your refund or exchange.
*No warranties on Sale items.
*For International warranties, only a credit or refund will be issued upon receipt of the defective product. We are not responsible for shipping, duties and taxes on international warranty cases.
*Customers are responsible for all return shipping of product back to DZR.