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    Shipping

    We are beginning to see disruptions due to COVID-19 in some shipping services. Please research your area and any possible disruptions that maybe in effect. Although we will do our best to help you track down packages and get you your shoes, we are not liable once packages leave our facilities. 
    However we do know that UPS will no longer guarantee delivery times. More details can be accessed here.
    USPS is subject to widespread International cancellations and restrictions which can be seen in detail here.

    Standard DZR Shipping policy

    Please allow 1-3 business days for processing on all orders placed Monday through Friday. Orders placed on Friday and Weekends will be processed on the following Business Day. No elves work on the weekends or Holidays to ship out shoes. 

    Free Continental USGround Shipping will be by either USPS or UPS and will take 3-7 Business days. Free ground shipping on all domestic shoe orders, accessories excluded.

    All other shipping times are estimates by the postal carrier of choice. DZR is not responsible for postal service delays or adjustments in delivery times.

    International customers are solely responsible for all duties, import taxes and brokerage fees. These are not included in the cost of shipping or handling of your order. Customs, duties, and taxes vary widely from country to country; please check with your local Postal Service or customs agency for details on estimated costs before placing your order. If you refuse a shipment because of unexpected import fees, shipping charges will not be refunded. 

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